Get a provider-guided medical skincare plan without an in-person visit to start. Complete a quick online assessment and a Balanced Wellness provider reviews your concerns and goals.
Can I get a medical skincare plan online in Kingsport or Jonesborough?
Yes. Balanced Wellness Medical Spa offers online medical skincare for patients in Kingsport, Jonesborough, and the Tri-Cities. You complete a short online assessment about your skin concerns and goals, and a provider reviews it to recommend a plan — which may include prescription-grade products. Provider review is required and no diagnosis or specific result is guaranteed.
What Is Online Medical Skincare?
Online medical skincare connects you with a licensed provider to build a personalized regimen for concerns like acne, aging, pigmentation, or texture — without needing an in-person visit to begin. At Balanced Wellness Medical Spa, you complete a guided online assessment describing your skin, history, and goals, and a provider reviews it before recommending products or next steps.
Unlike over-the-counter routines, a medical skincare plan may include prescription-grade ingredients and professional guidance tailored to your skin type. Your provider can also recommend in-clinic treatments — such as RF microneedling or laser rejuvenation — when they would help you reach your goals.
Serving Kingsport, Jonesborough, and the wider Tri-Cities, the online skincare pathway keeps expert guidance accessible while ensuring every plan is reviewed by a provider. The online assessment is a starting point, not a prescription, and recommendations are individualized.
Benefits
Provider-Guided Plan — A licensed provider reviews your concerns and recommends a tailored regimen.
Prescription-Grade Options — Plans may include medical-grade products not available over the counter, when appropriate.
Start Online — Begin with a short assessment from home — no initial in-person visit required.
Targeted To Your Concerns — Acne, aging, pigmentation, texture, and more — addressed individually.
In-Clinic Add-Ons — Treatments like RF microneedling or laser available locally when recommended.
Local Support — Kingsport and Jonesborough locations for follow-up and in-person care.
Am I a Good Candidate?
Good Candidates Include
Adults in the Tri-Cities wanting a medical-grade skincare routine
Those frustrated by over-the-counter products
Patients with acne, aging, pigmentation, or texture concerns
People who prefer to start the process online
Anyone open to provider recommendations and follow-up
May Not Be Suitable If
Anyone seeking prescriptions without provider evaluation
Suspected skin cancer or urgent lesions (see a dermatologist or physician promptly)
Those expecting guaranteed results from online intake alone
Patients unwilling to follow a provider-directed regimen
What to Expect
Before
Complete the online skincare assessment
Describe your skin concerns, history, and goals
Add photos if requested
A provider reviews your responses
During
Provider recommends a personalized regimen if appropriate
Plan may include prescription-grade products
In-clinic treatments suggested when helpful
Guidance on how and when to use each product
After
Follow your plan and track changes over weeks
Adjustments based on how your skin responds
Optional in-person treatments in Kingsport or Jonesborough
Ongoing support for long-term skin health
Frequently Asked Questions
Is online skincare available in Kingsport and Jonesborough?
Yes. Balanced Wellness Medical Spa serves Kingsport, Jonesborough, and the Tri-Cities. You can start online and visit either location for in-person treatments or follow-up.
Will I get prescription products automatically?
No. The online assessment is reviewed by a provider who decides whether prescription-grade products are appropriate for you. Nothing is guaranteed, and no diagnosis is made online.
Can online skincare treat acne?
A provider can review your acne concerns through the online assessment and recommend a plan, which may include medical-grade or prescription products. Some cases may be referred for in-person evaluation.
What if I notice a concerning mole or lesion?
Online skincare is not a substitute for evaluation of suspicious lesions. If you have a concerning mole or skin change, see a dermatologist or physician promptly, and seek urgent care for any emergency.
Visit Us — Two Tri-Cities Locations
Kingsport
1309 South John B Dennis Hwy, Suite 104
Kingsport, TN 37660 (423) 765-1393Jonesborough
120 South Cherokee St
Jonesborough, TN 37659 (423) 646-2169